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A call for papers is always an interesting experiment, an open challenge; one doesn’t know what to expect and only hopes for some exciting input. The present special issue of Re-public on Innovative Service Design for All was such a case, especially given the global scope and breadth of the field. The result has shown that Service Design is very active internationally; it keeps developing as a subject of academic study, as well as growing and expanding into different areas of application.


The papers included in this special issue present a great variety in any respect, ranging from theoretical explorations of the industrialisation of services to outlining new university programmes focusing on service design; from waste management in Bangladesh to dyslexia-friendly classes in Greece. The rising importance of services worldwide suggests that the creation and renewal of services will constitute in the years to come a major stake for societies in general and specifically for the design community. Speaking from a Greek perspective, service design will be of crucial importance in countries like Greece where both multicultural challenges and environmental issues have only recently come to the centre of public concern. It is expected that this special issue will enrich the local discourse on the transformation of services. Last but not least, it is also meant to be a contribution to a more refined and specialized terminology which is necessary for this discourse to expand and develop.

Special issue: service design
Tags: design

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