Re-public: re-imagining democracy

Innovative Service Design for All – Part two

by Artemis Yagou

The second part of the special issue on Innovative Service Design for All complements and reinforces the first part (published on-line in July 2009), by providing six more papers on a fascinating array of topics. This collection of papers demonstrates the vitality and dynamics of service design in a range of contexts and from a variety of perspectives. Clune’s paper deals with the parameters of sustainability involved in service design and with certain misunderstandings in relation to what a sustainable service actually means. Gustafsson’s description of an interactive space in an Australian museum presents the challenges and pitfalls of designing services for the public domain, especially concerning the demanding group that includes small children and their families. read more..

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Stephen Clune - Service design: A critique from an environmental perspective

Product System Services, like Ecodesign, has potential advantages for sustainability, such as the potential value in the ways in which they can shift practices and tolerance to sharing, extend appropriate control over products’ lifecycles and greatly reduce material flows.

Krister Gustafsson - Designing the most compelling educational interactive spaces

The purpose of this paper is to look at the interactive multimedia play equipment, called the ‘Globe Trotter’, at Sydney’s Powerhouse Museum (PHM), as an exercise in designing the most effective ways to deliver an educational health message to a public audience.

Stuart G Bailey - Service design within a product design teaching programme: Generating benefits to education as well as service organisations

Product design is after all more than the design of artefacts and products; it includes the experience of using them. It does not, therefore, take very long to recognise that the interaction with products and the service that the product supports also plays a major part in the user experience.

Daniela Sangiorgi, Julia Gillen, Sabine Junginger and Roger Whitham - Personal development, participation and design

This article summarises a small-scale intervention within a large secondary school in East Lancashire. Our pilot project was inspired by the UK government’s goal to ‘put the learner at the centre’ and by the constant call for more personalised learning, which focuses on ‘pupil voice’ and ‘participation’.

Sujata Shetty and Andreas Luescher - Framing urban design as service design: Case study in a struggling city in the U.S. industrial Midwest

Urban design has long been accused of being more ‘design’ than ‘urban’, more the province of architects than planners. Yet, as many communities face decades of economic decline and population loss, often visible in their physical fabric, there is a role for urban designers to help re-imagine the future of these cities and a need to frame urban design as service.

Antigoni Iakovaki and Jagjit Singh Srai - Service supply chain integration in multi-organisation networks: New approaches to service network design

This research study makes an initial knowledge contribution towards service supply chain integration in multi-organisation networks by suggesting a methodology for evaluating critical integration processes across multiple network members. It identifies the processes that support network integration in a complex multi-nodal service supply chain.

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Re-public: re-imagining democracy – english version

Lecture by Michel Bauwens in Athens

The European Research project MIG@NET and the p2p foundation invite you to a lecture by Michel Bauwens on “P2p Networks and the Production of the Commons» on Saturday 13 March at 18.00.

The event will be held at Bios, Peiraios 84 (map) more .. »

Learning (also) with computers – 2nd open call

Since September 2009, two Greek schools, the Sminthi High School and the 2nd Experimental High School of Florina, are using the OLPC XO-1 student laptops in one of their classrooms. In continuation of this pilot program, Re-public and the Greek Free/Open Source Software Company (ΕΕL/LΑΚ) extend an open call for the dispatch and use of 500 more OLPC XO-1 student laptops to Greek schools.

We invite all teachers and/or schools interested to participate in the program to contact us at pilot@re-public.gr.

For a more detailed presentation of the program, two workshops will take place on November 28th in Thessaloniki and on December 5th in Athens. The dispatch of student laptops will start in February 2010. more .. »

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